Privacy Policy - Personal Data Processing

1.1. The following terms are used in this Privacy Policy:

1.1. In this Privacy Policy, the following terms are used:

Personal Data: Any information related directly or indirectly to an identified or identifiable individual (data subject).

Operator: A legal entity, independently or jointly with other entities, organizing and/or performing the processing of personal data for the dualcoin.io service. This includes the composition of personal data subject to processing, as well as actions taken with personal data.

Personal Data Processing: Any action or set of actions performed with personal data using automation tools or without such tools, including the collection, recording, systematization, accumulation, storage, clarification (updating, changing), extraction, use, transfer (distribution, provision, access), anonymization, blocking, deletion, and destruction of personal data.

Website: The combination of graphic and informational materials, as well as computer programs and databases, ensuring their availability on the Internet at the network address https://dualcoin.io.

Automated System for Personal Data Collection: A set of tools designed for processing personal data using computer technology.

Distribution of Personal Data: Actions aimed at disclosing personal data to an indefinite circle of persons.

Blocking of Personal Data: Temporary cessation of the processing of personal data (except in cases where processing is necessary to clarify personal data).

Information System of Personal Data: A set of personal data contained in databases, and information technologies and technical means ensuring their processing.

Anonymization of Personal Data: Actions as a result of which it becomes impossible to determine the belonging of personal data to a specific User or another subject of personal data without using additional information.

Providing Personal Data: Actions aimed at disclosing personal data to a specific person or a specific group of persons.

Distribution of Personal Data: Any actions aimed at disclosing personal data to an indefinite circle of persons (transferring personal data) or at acquainting an unlimited number of persons with personal data, including the disclosure of personal data in the media, placement in information and telecommunication networks, or providing access to personal data in any other way.

Cross-Border Transfer of Personal Data: The transfer of personal data to the territory of a foreign state to the authorities of a foreign state, a foreign individual, or a foreign legal entity.

Destruction of Personal Data: Any actions resulting in the irreversible destruction of personal data with the impossibility of further recovery of the content of personal data in the information system of personal data and/or the destruction of material carriers of personal data.

The Service dualcoin.io (hereinafter referred to as the Service) considers ensuring the necessary and sufficient level of information security of assets, including personal data and the processes within which they are processed, as a crucial condition for achieving its goals.

Ensuring the security of personal data is one of the Services top priorities.

The Service highly values its relationships with its current and potential users (hereinafter referred to as Users) and visitors to the Services internet resource. It understands the importance of ensuring the security and confidentiality of their personal data.

By agreeing to the provisions and conditions of the User Agreement and/or using the services of the Service, the User thereby gives the Service their full consent to the collection, storage, protection, and use of their personal data in accordance with this Privacy Policy, including receiving newsletters related to the progress of User requests.

In case of disagreement with this Privacy Policy, the use of the Services services must be terminated.

The Service assumes that the User initiating access to the internet resource of the Service https://dualcoin.io:

Uses the Services internet resource on their own behalf and accurately provides personal data when necessary;

Defines and controls the settings of the software they use;

Has the opportunity to familiarize themselves with this Privacy Policy by following the hyperlink on the main page of the Service.

Information constituting personal data is any information related directly or indirectly to an identified or identifiable individual (data subject).

Personal data includes personal information provided by the Client when placing (entering) their personal data, documents (document copies, including electronic ones) when filling out electronic forms on the website https://dualcoin.io, as well as in written appeals to the Service, requests through the online chat form on the website https://dualcoin.io, etc.

Such information also includes, but is not limited to:

Full Name;

Mobile phone number;

Email address;

Registration address;

Mailing address;

Identification document details and the data contained therein;

Bank account details and data of the bank account agreement;

Photos and video images of the client;

Or other data.

Documents required for User identification (upon regulators request):

Details of the identity document and the data contained therein;

Wallet addresses from which funds were sent;

Utility bill(s) and/or bank statement(s);

Standard data automatically obtained by the http-server when accessing the Services internet resource (host IP address, requested resource address, time, type, and information about the browser program that sent the resource request, users operating system type, the address of the page from which the transition to the requested resource was made);

Information automatically obtained when accessing the Services internet resource (cookies);

Or other documents.

The Service processes personal data in the following cases:

For User identification;

For the purpose of implementing measures to protect against fraud and other illegal activities;

For timely notification of news, expansion of the range of services provided by the Service, promotions, and advertising offers of the Service, as well as for consulting Users on a wide range of issues;

For informing about the progress of the request execution, advertising and/or marketing campaigns conducted by the Service, surveys, and research on the services provided by the Service;

For maintaining a correct user database;

For the purpose of conducting statistical data analysis on the use of the Services internet resources, their performance and effectiveness, to offer Users products and services of higher quality.

The processing of personal data by the Service is based on the following principles:

Legality and fairness of the purposes and methods of personal data processing;

Compliance of the purposes of personal data processing with the goals pre-determined and declared during the collection of personal data, as well as the powers of the Service;

Correspondence of the volume and nature of the processed personal data, the methods of personal data processing to the purposes of personal data processing;

Accuracy of personal data, their sufficiency for the purposes of processing, inadmissibility of processing of personal data excessive in relation to the purposes declared during the collection of personal data;

Inadmissibility of combining databases created for incompatible purposes, containing personal data;

Storage of personal data should be carried out in a form that allows identifying the subject of personal data no longer than required by the purposes of their processing, unless the storage period of personal data is established by law, a contract, a party to which, a beneficiary or a recipient, for whom the subject of personal data is;

Destruction upon achieving the purposes of personal data processing or in case of loss of the need to achieve them, unless otherwise provided by law.

The Service processes personal data using automation means, including the use of information technologies and technical means, including computer technology, information technology complexes, and networks, means and systems for the transmission, reception, and processing of personal data, software (operating systems, database management systems, etc.), means of information protection used in information systems, as well as without the use of automation means.

The Service has the right to transfer the personal data of the subject of personal data in the event of an official request from law enforcement, judicial authorities, as well as official representatives of payment systems. The Service guarantees compliance with this Policy and takes necessary measures to protect the confidential information of Users.

The Service undertakes not to provide access to the personal data of Users to anyone except the employees and partners of the Service to the extent necessary for conducting business, including, among other things, banking and credit relationships. The Service guarantees compliance with this Privacy Policy by these persons, including taking adequate measures for the storage and protection of Users personal data.

The Service does not place the personal data of the subject of personal data in publicly available sources without his prior consent.

The Service has the right to disclose the personal data of Users to federal or state regulatory and law enforcement authorities in whose jurisdiction the Service is located, in response to appropriately executed requests for such information, as well as has the right to disclose information about the User in response to court orders or subpoenas.

The Service takes all necessary organizational and technical measures to ensure the security of personal data from accidental or unauthorized access, alteration, disclosure, or destruction, blocking access, and other unauthorized actions. These measures include, in particular, internal audits of the processes of data collection, storage, and processing and security measures, including appropriate encryption and measures to ensure the physical security of data to prevent unauthorized access to personal data storage.

to third-party websites

The Services website may contain hyperlinks to the websites of other (non-affiliated) companies. By clicking on any of these links, the user leaves the Services website. The Service does not control the websites of other companies and does not oversee their methods of ensuring confidentiality, which may differ from those adopted by the Service. Personal data that the user provides to other companies is not covered by this Privacy Policy. The Service recommends reviewing the privacy policy of other companies before providing them with personal information.

Correspondence sent to the Service: All correspondence sent by users or visitors of the Services website to the Service (letters, comments on Service materials, etc.) is considered restricted information and may be published only with the written consent of the sender. The address, phone number, and other personal data of the sender cannot be used without their explicit consent, except for responding to the subject of the received correspondence.

By registering on the Services website and using its services with or without registration, the user agrees to the use of their personal data and their processing: collection, recording, systematization, accumulation, storage, clarification (updating, changing), extraction, use, transmission (distribution, provision, access), anonymization, blocking, deletion, destruction of any information directly or indirectly related to the user, their operations, and payments.

The user confirms that they are familiar with the processing of their personal data by the Service in the interests of the user and for the purpose of providing consultations (explanations) to the user and/or offering services to the user by the Service and/or services provided by persons on behalf of whom the Service acts, by contacting users directly or by phone, mail, as well as for preparing, concluding, executing, amending, terminating contracts (agreements) between users and the Service or persons on behalf of whom the Service acts, including proper identification of the user and preparing application forms, notifications, agreements, contracts that do not directly entail the conclusion, termination, or amendment of the respective contract, agreement, and for other purposes consistent with the above-mentioned purposes.

The user confirms that they have properly familiarized themselves with the purposes of processing their personal data.

The user confirms that they are aware that the processing of personal data is carried out by the Service in any way, including the use of automation means (including software) and without using automation means.

The user confirms that the processing of personal data may be carried out by both the Service and other persons who have entered into an agreement with the Service on terms of confidentiality and responsibility for the disclosure of personal data.

This consent is valid for 3 years and can be revoked by sending written notice to the Service. This consent is considered revoked after 60 (sixty) days from the date of the Services receipt of the written notice of withdrawal. The day of receipt of the notice is not included in the sixty-day period.